Standard Booking & Cancellation Policy

For reservations less than 30 days in length a deposit of one night accommodation is required to secure the reservation. The outstanding balance is to be paid in full 30 days prior to the arrival date. Failure to pay the outstanding balance by the due date will result in cancellation of the reservation.

Cancellation of a full/partial reservation received;

  • more than 60 days prior to arrival date will result in a full refund.
  • 60 to 16 days prior to arrival date will result in the deposit being withheld.
  • 15 days or less prior to arrival date will result in 50% of the balance of cancelled days being withheld.
  • on or after arrival date will result in 100% of the reservation balance being withheld.

Casas del Sol reserves the right to cancel reservations at anytime due to unforeseen circumstances with due refund for any nights not spent.

 

Special Booking and Cancellation Policy

For reservations of 30 days or more - 50% of the total reservation balance is required to secure the reservation. The outstanding balance is to be paid in full 60 days prior to arrival date. Failure to pay the Outstanding Balance by the due date will result in cancellation of the reservation.

Cancellation of a full/partial reservation received;

  • more than 60 days prior to arrival date will result in a full refund.
  • 60 days or less prior to arrival date will result in 50% of the balance of cancelled days being withheld.
  • on or after arrival date will result in 100% of the reservation balance being withheld.

Casas del Sol reserves the right to cancel reservations at anytime due to unforeseen circumstances with due refund for any nights not spent.

 

payments

Payments are made securely and easily online via a PayPal Invoice sent to the guest from Casas del Sol. This Invoice can be paid either with a PayPal account or with a Visa or Mastercard Credit Card (for this method a PayPal account is not required).

 

refunds

When applicable, refunds by Casas del Sol are made via the PayPal ‘Refund Payment’ option which is only available for 60 days after guest payment is received. After 60 days the guest will incur a PayPal charge for any money refunded.